Glamora Privacy Policy
Glamora ("we", "our", "us") provides a mobile platform for connecting customers with beauty and wellness professionals. This Privacy Policy explains what personal data we collect, how we use it, and your choices.
1. Information We Collect
- Account information (name, email, phone, role)
- Profile and booking information (service preferences, addresses, notes)
- Payment and transaction metadata (payment status and references; full card details are handled by payment processors)
- Device and usage data (app events, device model, app version, crash logs)
- Location data when you grant permission
2. How We Use Information
- Provide booking, messaging, account, and support functionality
- Process and verify payments
- Send transactional notifications and reminders
- Detect fraud, secure accounts, and enforce platform rules
- Analyze app performance and improve user experience
- Measure advertising performance and attribution (including Meta app events where enabled)
3. Legal Bases (Where Applicable)
Depending on your location, we process data based on contract necessity, legitimate interests, legal obligations, and consent.
4. Sharing of Information
- Service providers (hosting, analytics, communications, payment processors)
- Beauty providers and customers as needed to fulfill bookings
- Regulators or law enforcement where legally required
We do not sell your personal information.
5. Data Retention
We retain personal data only as long as necessary for business, legal, accounting, and safety purposes.
6. Security
We use reasonable technical and organizational safeguards. No system is 100% secure, and you should use strong passwords and protect your account access.
7. Your Rights
Depending on your location, you may have rights to access, correct, delete, or restrict processing of your personal data, and to request data portability.
8. Children
Glamora is not intended for children under 13 (or higher age where required by local law).
9. International Transfers
Your information may be processed in countries other than where you live, subject to appropriate safeguards where required.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will post the updated version with a new "Last updated" date.
11. Contact Us
For privacy questions or requests, email mukompatience@gmail.com.